Collection: About Us
Why CPAP EquipSource is Your Best Choice for CPAP Equipment and Supplies: Customer Service Lives Here!
When it comes to managing your sleep apnea, finding the right CPAP equipment and supplies is of utmost importance. It can be challenging to locate a reliable provider that offers top-notch products and exceptional customer service. Most CPAP & Oxygen users obtain their equipment from large durable medical equipment companies that have terrible service and very little or no support. Fortunately, CPAP EquipSource has emerged as the premier choice for individuals seeking reliable CPAP & Oxygen therapy solutions. We are the go-to destination for your CPAP or Oxygen equipment needs, focusing on our unwavering commitment to customer service. Come visit our beautiful retail store and check out our offerings. We look forward to meeting and helping you!
Extensive Product Range
CPAP EquipSource takes pride in offering an extensive range of CPAP, BiPAP and Oxygen equipment and supplies. Our comprehensive inventory includes top-quality machines, masks, tubing, filters, and accessories from all of the major brands. We also carry several types of CPAP cleaning machines and products along with Home Sleep Testing services. We stock the Inogen One Portable Oxygen Concentrators and other oxygen products. Whether you're a new CPAP user or an experienced individual looking for a machine or mask upgrade, we have the perfect solution to meet your specific needs. The wide selection ensures that you can find the equipment that best suits your comfort, lifestyle, and budget.
Expert Guidance
Choosing the correct CPAP equipment can be overwhelming, especially for those new to sleep apnea therapy. However, CPAP EquipSource excels in providing expert guidance and support throughout the purchasing process. Our knowledgeable and experienced team members take the time to understand your unique requirements and recommend the most suitable options. Whether you need assistance with selecting the right mask size or understanding the features of a mask, CPAP or Oxygen machine, our staff is always ready to help, ensuring you make an informed decision.
Superior Customer Service
At CPAP EquipSource, exceptional customer service is a top priority. We are proud to have earned over 100 5-star Google reviews. We are a family-owned company and not a corporate chain, this gives us the flexibility to treat every customer that we come in contact with like they are also family. From the moment you contact us, you will experience our commitment to ensuring your satisfaction. Our team members are dedicated to delivering a personalized and hassle-free shopping experience. We are readily available to address any concerns, provide detailed product information, and offer ongoing support after your purchase. With CPAP EquipSource, you can trust that your needs will be met with professionalism, care, and promptness.
Convenient Ordering Options
To cater to the diverse preferences of our customers, CPAP EquipSource offers convenient ordering options. Whether you prefer to visit our well-stocked physical store in Middleburg Hts, Ohio or by calling and placing an order from the comfort of your home, CPAP EquipSource has you covered. Our user-friendly website provides a seamless browsing experience allowing you to explore our product offerings and compare options before you call or visit our store.
When it comes to CPAP & Oxygen equipment and supplies in the northeast Ohio area and around the country, CPAP EquipSource surpasses expectations with our unparalleled commitment to customer service and support. Our extensive product range, expert guidance, superior customer service, convenient ordering options, and timely delivery make us the top choice for individuals seeking reliable and supportive solutions for their prescribed therapy. With CPAP EquipSource, you can rest assured knowing that your medical equipment needs will be met with care, compassion and professionalism.
Experience the difference for yourself and discover why CPAP EquipSource is the premier provider in our community. Call or visit our CPAP store today!
Serving the northeast Ohio, our showroom is fully stocked with all types of CPAP therapy products, providing you the opportunity to come in and see the products before making a purchase. We have the latest masks and machines on the market, but if you don’t see what you want, we can order it for you!
Our CPAP Shop Address 7580 Pearl Road
Middleburg Heights, Ohio 44130
Call Our CPAP Shop Phone: 1-440-625-0660
Fax: 1-440-973-4213
Email: orders@cpap411.com
Business Hours Monday - Friday from 9:30 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Closed Sundays
Why Choose CPAP EquipSource?
Many CPAP patients have become tired and frustrated dealing with their current provider due to lack of service or mask and supply options. Insurance companies make it difficult for patients to approve and receive what they need to begin therapy. This results in patients not getting the appropriate equipment and supplies that they desperately need to use their prescribed CPAP machine to get a good night’s sleep and have a better quality of life.
Insurers do not want to pay for medical equipment that is not being used. Therefore, most will initially lease the CPAP machine for you. This will allow you an opportunity to demonstrate that the treatment is tolerable and effective. Unfortunately, a lot of people do not overcome initial problems getting used to CPAP therapy. Therefore, many people do not use the therapy long term, even though it can be extremely effective if it is tolerated. After a lease period that typically lasts 13 months, the insurer will have completely paid for the machine and you will own it outright.
Usage monitoring helps to ensure adequate compliance. During the first few months, the insurer will want to keep tabs on you to make certain you are one of the patients who can tolerate it. If it sits in your closet gathering dust, this doesn’t help treat your condition and it wastes the insurance company’s money. CPAP devices have a modem or an SD card that collects data on your use through monitoring. This can be used to generate a report that tells how much you use the device. This data is used to dictate payment for the machine.
In general, you must use your CPAP at least 4 hours per night, 70 percent of the nights for insurance companies to pay for the device.
This criterion is based on Medicare’s standard that, in turn, is based on studies that show at least 4 hours of use are required for the cardiovascular benefit of treatment. This compliance is typically measured over a continuous period of 30 days within the first 3 months that you have the CPAP. In addition, you must check in with your sleep specialist who will assess your response to treatment and ensure you are deriving a benefit. If you are unable to meet that compliance threshold, or it simply is not helping you, the insurer will demand that the machine is returned to the DME provider and will not pay for it.
CPAP EquipSource CPAP Shop helps solve this problem by giving customers a physical location to come and pick-up the equipment, supplies and cleaning devices needed to continue their therapy. We also take phone orders and can ship anywhere in the USA.
